Posts

Showing posts from July, 2025

7 Live Metrics Powering HEX64’s AI-Augmented NOC — Real Data from a 24×7 Operation

  Discover how HEX64 enhances uptime, reduces MTTR, and optimizes service quality using real-time metrics in our AI-driven NOC. Learn what sets our operations apart—and why these metrics are redefining modern network monitoring.     Why Metrics Are the Backbone of Our NOC Services   At HEX64 , our Network Operations Center (NOC) goes beyond traditional monitoring. We integrate AIOps , automation, and real-time analytics to ensure faster incident response, predictive alerting, and 24x7 service excellence.   This post explores 7 critical metrics that we track every hour , helping us deliver on our SLA-driven support , and improve network reliability for clients across industries.     1. Noise Reduction Rate (NRR)   AI-Powered NOC Monitoring   We measure how effectively our system filters out irrelevant or redundant alerts through AI-based correlation and noise suppression.   Example: From 12,000 alerts generated in one month, less than...